There is no counter at the airport. Luckily, I was able to run into the delayed car delivery agent when I returned. The car was upgraded to an SUV and had built-in GPS, but there were some minor issues such as the tire sensor, which kept giving warnings. The speed was also limited to 190 km/h, which is a bit disappointing in Germany. Other than that, everything else was fine.
Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!
After we cleared customs, the CARO staff met us smoothly and arranged a Mercedes E200 for us. The car performed very well. We are very satisfied. Apart from the usual rental fee, an additional 200 Euros was pre-authorized, which they said would be refunded if everything was in order.
The rental location is right behind the NH hotel where we stayed, which is very convenient. The staff's service attitude is also excellent!
About QEEQ:10.0/10
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