The attitude was not good, the staff did not understand Chinese at all. When we called to request a shuttle bus, they told us to take another company's shuttle. After finally finding a shuttle bus, we were told to look for their own, but two shuttles from other companies had already come and gone without seeing theirs. In the end, another company's driver let us get on because we weren't fluent in English and were quite worried, but thankfully their office was right next to ours. The staff didn't understand Chinese at all. We rented a manual car but were not used to it initially, which made the staff very angry. She then asked if we knew how to drive and left. I asked if we could pay extra to upgrade to an automatic car, but she refused and left. If your English is not good, think twice before choosing this company. When returning the car, their attitude was still bad...
It was decent, but you need to return the car before 5 PM to get a ride to the airport.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Alpha Car Hire Melbourne Airport - Domestic Terminal
Sophia Buckle
-
-
-
-
View more >Frederica Anne
-
-
-
-
View more >Florence Bronte
-
-
-
-
View more >Geraldine Evan
-
-
-
-
View more >Agatha MacDonald
-
-
-
-
View more >