We booked a large car because we had five people and a lot of luggage. However, when we picked up the car, they said there were no large cars available. They gave us a small two-door car for the first day and promised to give us a larger car the following day. The next day, they gave us a Jeep SUV, which was not what we wanted, but we had to accept it.
Overall very satisfied. Just cross the road after exiting the airport to reach the car rental company. No waiting in line, just provide the reservation information, get a brief explanation, and take the keys.
We booked a Dodge charger. However, when we got to Thrifty, they did not have a Dodge Charger available. However, after reviewing our booking confirmation they were able to locate a Mustang GT at a different location. We appreciated the efforts made to get us a satisfactory vehicle. the whole process did, however, take considerably long that we planned for since we had to wait for them to get the vehicle from a different location.
Like: The lady at the desk was great! Can’t recall her name, but she was very helpful and friendly. Dislike: The car we had booked wasn’t available so we’re were given a no charge upgrade.
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View more >Dislike: The car we had booked wasn’t available so we’re were given a no charge upgrade.