The service was excellent

No cars available at the store and forced to upgrade by paying more! I had no choice but to accept. The replacement car was in poor condition and had low tire pressure, requiring daily inflation. They inexplicably charged me 194 euros when returning the car.

Arrived at the rental office early and there were very few people in line. It was quite fast.

Took some time.

We picked up the car near the Galeries Lafayette in Paris, then went to a nearby parking area for a self-service pickup. There were no inspection procedures. For the return, we dropped it off at Charles de Gaulle Airport without any checks. We just parked it in the car rental area of the airport, noted the parking spot, and that was it. The return time was based on the pick-up time. Our booking said pick-up at 8:00 AM, but we actually picked it up at 9:00 AM. Not only did they not charge us any late fees, but they also changed the original return time from 8:00 AM to 9:00 AM. Awesome! The only downside is that the deposit refund takes quite long, about 60 days. We rented the car for a total of 11 days, with a deposit of nearly 567 euros.