There was no shop, just a car handover at the roadside. When giving the car, they didn't check anything, but during return, they nitpicked everything. Luckily, I took photos in advance. The car was in terrible condition!
Very satisfied. Upon arrival at the airport, I called, and the lady quickly came to pick me up. During the car rental process, she only asked once if I had bought insurance. When I said yes, she didn't ask further. The car handover was quick, and they gave me a vehicle that had only been driven a little over 1,000 kilometers.
The car return inspection was very frustrating. Instead of a pre-authorization, they directly charged 1150 euros at the time of pickup. When I picked up the car, if I hadn't actively asked for an inspection, the rental staff would have just let me drive it away. The car was very clean, and I only took photos of the visible scratches without looking too closely. Returning the car was a terrible experience—using a flashlight for inspection?! Why didn't they use a flashlight during the pickup inspection? And charging 1150 euros directly on the credit card instead of a pre-authorization? This was the first time I encountered such a situation.
Easy rent form start to finish
All damage pointed out & documented with photos & sent as email
10 minutes for pick up & 5 mins at drop off
Good communication through out
About QEEQ:10.0/10
Easy to use app
Made the whole process stress less from start to finish
Perfect communications via whatsapp. Great service.
About QEEQ:10.0/10
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