I got a nice upgrade Really amazing staff

Very good, professional, and efficient. Their sales tactics are so effective that you end up spending a lot without realizing it. Companies in our country should learn from them.

It was Black Friday, and I didn't have a reservation, so they upgraded me to a full-size SUV at no extra cost. Due to language barriers, I was still convinced to buy some unnecessary insurance. Sigh!!!

Counter staff sold me misrepresented insurance.. told me I don’t have insurance for scratches and my collision insurance doesn’t cover for it.. when I receive my receipt.. it’s for premium road side assistance.. I decline to make payment for it and will lodge complaint against it.

Upon pick up the car was covered with water obviously after being cleaned which wasn’t a problem , however on return they attendant informed me that I would have to pay for a very small chip in the top drivers side of the windscreen. At no stage during our journey did I see or hear anything contact the windscreen so I will not except any charge for it

Had no problems in picking up or dropping off car. Staff were polite and helpful. There was an assumption that I'd want their extra insurance and not return car with full tank of fuel, but when I said no it was accepted immediately. All in all very satisfactory experience.

Best price and value, easy ordering, documentation very clear - what else would I need. Excellent Couldn't download their app!