San Francisco - Monterey - LA

Getting the car through a self-service machine was very quick. During the trip, the car prompted for an oil change, and we easily swapped it for another one at a different location. Alamo staff were very nice and the process was quick. When returning the car, the staff just asked if everything was okay. After confirming, we left the keys and received the bill, which was very fast. Highly commendable.

Very good

I rented a car from Alamo at San Francisco Airport. It was a Dodge that had run 14,000 miles. On September 15th, the agent, who spoke broken Chinese, told me that if I paid an extra fee of a little over $3, I wouldn't need to fill the tank when returning the car. I believed him and signed. As a result, I was charged $51 when I returned the car on the 30th. Since it was just after 8 in the morning and the agents were probably not on duty yet, I didn't argue because I was in a hurry to catch my flight. Ten days after returning home, another $22.4 was deducted without any notification or reason. Always make sure to return the car with a full tank.

No need to stand in line for pickup, no upselling, and quick return process.

I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.