San Francisco, Highway 1, Los Angeles

The service desk attendant had a bad attitude and was very mean with a hint of racism. I was writing my email, which is typically a QQ email for people in China, and she told me not to write my phone number but to write my email. She then directly complained to someone else, saying 'Does she really understand me? She's still writing numbers.' I explained that our emails are composed of numbers, but she said her computer couldn't input numeric characters into the email. How ridiculous.

Great car, easy return, no lines

Great service attitude, high rental price, would choose again if given the chance.

Overall, the experience was quite smooth. The service attitude and the car condition were good, with no exceptional highlights or issues. The car had approximately 16,000 miles on it.

Alamo is a large car rental company with excellent service. Renting and returning the car is very convenient. Highly recommended!