Pickup process was quick, and they arranged a check-up swiftly when the car had warnings. However, they couldn't provide the agreed model and pressured me into an upgrade, costing me a few hundred dollars.

The process was straightforward.

The rental company's system is very well-established, making pickup and return very easy.

Overall, it was pretty good. Initially, I was given a Santa Fe when picking up the car. I requested a different car and they handed me two Dodge keys, which I declined as it should have been a Kuwei. Just when I was about to take the Santa Fe, a staff member brought back a freshly washed Grand Cherokee. I took it without hesitation and had a great ride. The staff was not impatient at all. Thumbs up!

Very good!