From San Francisco to Los Angeles on Highway 1

Due to language barriers, I unknowingly signed a local insurance document. Customer service failed to resolve this issue, but eventually, an American friend helped contact the rental company and got the local charges canceled.

Picking up and returning the car is very convenient, and the locations are easy to find. Entering the provided addresses from QEEQ into Google Maps is very accurate. Additionally, the staff are all very efficient.

The counter staff was very friendly and did not try to sell insurance.

High cost performance.

A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.

Very helpful before booking. Helped me make my decision to book with Easyrentcars. Perhaps be more clear about built in GPS.