Troublesome

Cleveland Simon

Germany

Reviewed: Sun, Jun 18, 2017

About Europcar: 4.0 /10

Poor service attitude. Some charges were not explained in advance. At Munich airport, we rented a Land Rover Discovery 4 but got an Audi Q3 instead. They claimed it was a free upgrade, and there were no other cars available. Abroad, we couldn't do much about it and had to endure. Complaining afterward was useless.

1 days rental

Relevant Reviews on Europcar Munich Airport

Winni Veblen

Germany

1 days rental

Reviewed: Tue, Jun 4, 2024

About Europcar: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Fabian Victor

Germany

1 days rental

Reviewed: Mon, Oct 16, 2023

About Europcar: 2.0 /10

They added insurance despite me saying I didn't want it. They gave me three keys to choose from and ended up charging me for an upgraded model. Not only did they add insurance, but also a towing service fee! Ultimately, the most important part is that they charged me twice!

Larry Bryan

Germany

1 days rental

Reviewed: Thu, Oct 11, 2018

“Germany - Austria - Slovenia - Italy - Switzerland - Germany”

About Europcar: 10.0 /10

Picked up the car at Munich T2 Airport. Clear and visible airport signs. If you have a reservation, you can click on the queuing machine to get a number. The display will show the counter and number, just wait patiently.

About QEEQ: 10.0 /10

Germany

20 day rental

Full Size Van | Volkswagen Caravelle or similar

Reviewed: Mon, Jul 31, 2023

“I enjoyed the trip with the car”

About Europcar: 8.0 /10

السعر مرتفع جدا

About QEEQ: 10.0 /10

منصة ممتازه

SAUD

Germany

15 day rental

Compact | Opel Crossland or similar

Reviewed: Tue, Aug 9, 2022

“Great experience. Will definitely book again if I find a great deal as usual.”

About Europcar: 9.0 /10

They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.

About QEEQ: 10.0 /10

Thanks QEEQ. I was suspicious at the beginning when booking a vehicle with that rate but it turned to be the best experience I have ever had thanks to your service.

Troublesome

Relevant Reviews on Europcar Munich Airport

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