Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

Booking was easy and fast, and both pickup and drop-off were convenient.

First time renting a car, the service attitude was very good, the rental process was smooth, the paperwork was simple, and the value for money was great. Very satisfied with this car rental experience.

The Alamo in Calgary is very good. When I arrived it was already early morning, but the only staff member was still very friendly and didn't try to upsell anything. This time I finally rented a Grand Cherokee and wasn't switched to any other model. The car had only 4000 km on it, almost new. It accompanied me through snow mountains and grasslands on my trips to Banff, Jasper, and Canmore. Perfect.

I asked for a Grand Cherokee but got a Mitsubishi Outlander instead. Although it's by car group, these two vehicles are clearly not the same level. After repeatedly requesting, I got a Ford Edge... still smaller than the Grand Cherokee, right? There were same-level Explorers nearby but they wouldn't give me one!