Picked up the car at 8 AM. The Calgary airport branch wasn't busy, no queues, paperwork was processed quickly without pushing any insurance. Very satisfied.

Very dissatisfied. Without informing me, a fee was suddenly charged after 3 days, claiming the fuel tank was not full, even though it was only one bar short. Charged over 170 CAD which is very unreasonable. Poor user experience. The car was not the one I selected; each car has a different price. I specifically wanted an American car but got a Korean one. How is the price difference calculated? Seems suspicious.

Picking up and dropping off the car were both very easy. If the gas tank isn't full upon return, you can pay a little extra cash on the spot.

Very satisfied. Despite the upselling, I said NO, and they didn't push any further.

慣れない私たちに丁寧に接してくれました。本当にありがとうと伝えたいです。