Tasmania

I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season

Thier system was too slow and they charged 19% surcharge on top mentioning its a location charge on Airport. Had to wait for almost 40-50 mims to pick the car.

Overall process was good and easy, it is really cheap price than others. I would recommend others for sure.

Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.

I was embarrassed at the pickup counter because the staff asked whether to insure ir not. I explained that I had insured fully through your company. But the Eurocar staff said that any car accident happened then I had to pay $8000 to Eurocar and I could claim through your company. Is that true? Who is your insurance agent in Australia?

More staff on launceston, i waiting the staff about 30minutes. Nobody there before