Hilo Airport - Black Sand Beach - Volcano National Park - Mauna Kea Volcano

It's acceptable

Convenient pick-up and drop-off with no additional insurance charges.

This is my second time using Zuzuche, so I'm quite familiar with it. The location is very convenient, right across from the airport. I ended up with a Nissan X-Trail, which was easy to drive. The car was in good condition with low mileage, just under 3000 km. An SUV is more reliable for the island since some sections are bumpy compared to a sedan. Although SUVs consume more fuel, it was stable. Drove 600 miles in 4 days and refueled 3 times. Pickup and drop-off both happened at the same place, and the process was efficient and quick. You only need your driver's license, credit card, and passport—no need for a translation or reservation slip. For returning the car, they just checked the mileage and fuel level. No upselling, which was great, and no mention of prohibited areas. No extra driver charges, but the primary driver is responsible in case of any incident.

It's easy to do the paperwork and pick up the car right inside the airport. They even upgraded me to a two-door sports car for free, but since we were three people, we switched back to the original model.

Super service

Everything (Price, car, service) was super.