Booked on the Website

Not too many people in line; the working efficiency is acceptable.

There were only one or two people ahead of me and everything was well-organized.

Average

The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.

Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.

Although I did not know if QEEQ at the time and was a little worried, I got a great deal on a good car with no surprises or issues.