Very satisfied

The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.

The car was good and the service was excellent. The only downside is that it is not located within Brisbane Airport; you need to take a taxi there, but it’s not far.

The service is quite standardized, but it's important to carefully listen to the staff's explanation. They might upgrade your vehicle, and I agreed without fully understanding, but it turned out to be worth it. I got a Camry instead of a Corolla for just a little over 200 per day.

All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .