From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2878736326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2878736326
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East Coast, Car Rental Brisbane Airport Car hire

East Coast 4000+ ratings, 55 reviews

Brisbane, Queensland, Australia

8.9 / 10 Very good

East Coast - Car Rental Brisbane Airport Information, Car hire Instructions & Policies

Address

504 Nudgee Road, Hendra

Telephone

1800028881 / +61755558900

Pick-up Instructions

The East Coast - Car Rental Brisbane Airport car hire location is located out of the airport

You can arrive of East Coast - Car Rental Brisbane Airport car hire by free shuttle bus.

When you arrive at Brisbane International Airport, collect your luggage and then call our shuttle on 1 800 474 258 or (+61) 07 5555 8908 to arrange your free shuttle to our Brisbane Car Rental Branch. Follow our Step-By-Step Instructions to your Shuttle Bus Pickup Location for Brisbane International Arrivals here.:https://www.eastcoastcarrentals.com.au/media/2022/02/BRA-International.pdf When you arrive at Brisbane, collect your luggage and then call our shuttle on 1 800 474 258 or (+61) 07 5555 8908 to arrange your complementary transportation to our Brisbane Car Hire East Coast Car Rentals Branch. Please se1ect the airline you will be arriving on for the appropriate instructions to your shuttle bus: Virgin:https://www.eastcoastcarrentals.com.au/car-rental-locations/brisbane-airport-domestic-terminal-pick-up-information/brisbane-airport-shuttle-pickup-instructions-for-virgin-arrivals/ Qataa:shttps://www.eastcoastcarrentals.com.au/car-rental-locations/brisbane-airport-domestic-terminal-pick-up-information/brisbane-airport-shuttle-pickup-instructions-for-qantas-arrivals/ Jetstar : https://www.eastcoastcarrentals.com.au/car-rental-locations/brisbane-airport-domestic-terminal-pick-up-information/brisbane-airport-shuttle-pickup-instructions-for-jetstar-arrivals/

Drop-off Instructions

Please drive your vehicle back to the store. A free shuttle will then bring you back to the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -19:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 8/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 10/day
capped at AUD 99
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10/day
capped at AUD 99
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 6/day
capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle. 

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island, Flinders Island, DayDream Island, Fitzroy Island, Bruny Island, Magnetic Island, MacLeay Island, Rottnest Island

Excess

Third Party Liability Insurance Excess differs by car model:

AUD 5500 for Toyota Corolla Hybrid,Suzuki Baleno,Opel Corsa,Toyota Prius-hybrid,Renault Megane,Suzuki Jimny,

AUD for other car models.

AUD 5500 for Toyota Camry Hybrid-hybrid,Toyota Corolla Cross Hybrid,Skoda Kodiaq 5+2 Seats,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mercedes-benz Eqa,Rav 4 Hybrid,Suzuki Vitara,Kia Stonic,Mg Zs Ev,Bmw 1 Series,Cupra Born,Bmw X1 18i,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Nissan Juke Automatic Or Similar,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 5500 for Toyota Corolla Hybrid,Suzuki Baleno,Opel Corsa,Suzuki Jimny,Toyota Prius-hybrid,Renault Megane,

AUD for other car models.

AUD 5500 for Toyota Camry Hybrid-hybrid,Toyota Corolla Cross Hybrid,Skoda Kodiaq 5+2 Seats,Mg Hs,Toyota Hi-lux Dual Cab Ute,Kia Sportage,Mercedes-benz Eqa,Rav 4 Hybrid,Suzuki Vitara,Kia Stonic,Mg Zs Ev,Bmw 1 Series,Bmw X1 18i,Kia Carnival,Tesla Model 3,Nissan Juke Automatic Or Similar,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,Toyota Camry,Toyota Hilux Sr,Toyota Hilux Workmate,Tesla Model Y,Cupra Born,Polestar 2,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5 km from Brisbane Airport

Railway Stations

3.5 km from International Terminal Railway Station

7.9 km from Central Station

Hotels

0.4 km from Ibis Budget Brisbane Airport

0.9 km from Novotel Brisbane Airport

1.1 km from New Designer Home + Parking + Close to Airport

Other Landmarks

9.6 km from Sky Needle

FIND ME A CHEAP RENTAL
Map view of East Coast Store Location
coordinates: -27.409365559542 153.07459758388

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.9 / 10 Very good

  • Vehicle condition: 4.8
  • Vehicle cleanliness: 4.4
  • Spaciousness: 4.5
  • Counter staff: 4.8
  • Pick-up location: 4.6
  • Drop-off location: 4.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Louise H

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was dirty on the roof inside which wasn’t particularly nice. Otherwise all good.
    Read More >
  • ToStonehenge

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great car. So good to *not* be renting at the majors, and having good options. Got the full insurance cover at a reasonable rate so had peace of mind. My own car is an old klunker so the fancy features were appreciated.
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    all very good and just as indicated through Easy Car Rental site.
    Read More >
  • R.Chen

    Brisbane

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    Poor car condition, lots damage on the car, also very dirty inside the car. Rent with East coast few times with no problem, but this time the poor car condition definitely won't use them next time.
    Read More >
  • G.HUme

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The condition of the car is excellent. Staff is helpful.
    Read More >
  • Anonymous

    Brisbane

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    One of the counter staff was not that friendly, and tried to scare us into upgrading the insurance. Other than that, the rest of the staff was really nice and helpful.
    Read More >
  • E.Vance

    Brisbane

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service
    Read More >
  • Anonymous

    Brisbane

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good reliable car. Very spacious for luggage. Excellent option for after hours drop off as they had an agreement with another provider. Phone customer service was extremely helpful. Around counter service was good.
    Read More >
  • L.Coombes

    Brisbane

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Our original car had intermittent issues with the air-conditioner, and I called the office to ask about a replacement car. No problem! A smooth transaction from old to new car and we were on our way in about 10 minutes.
    Read More >
  • M.Moore

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Quick and Easy
    Read More >
  • Anonymous

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Thank you to all the staff who were simply fantastic!!!!!!
    Read More >
  • I.Graham

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very quick pickup and prompt travel from and to the airport.
    Read More >
  • C.Martin

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Counter service was excellent as didnt have to waitlong plus car was ready for pick upafter paperwork was completed. Returning of car was very sressful due to accident on the M1 waited in traffic for over 2 1/2 hours to get thru, then time was very short for the transfer to Airport, apond that didnt have time to refuel, receiving gentleman was excellant ,plus told of fuel requirement, but no time to catch plane times. Regards.
    Read More >
  • R.Perkins

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Seamless and painless process - efficient pick up and drop off by Courtes bus to and from airport. Only a 10 minute transit. Car waiting on arrival and not crowded so quick to grab and go. Similar on return with a well oiled procedure.
    Read More >
  • A.Owen

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great space in the car. Very friendly staff. Very efficient service. The whole experience could not have been better.
    Read More >
  • S.Trew

    Brisbane

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Wasn't the car we had booked but that's ok. The guy at the desk tried to pressure us into taking out the extra insurance. It seems their staff are trained to push for this as the lady next to him repeated the exact same speech to another customer. I treated the car as my own. Garaged it every night. When we took it back there was a scratch on a wheel cover. They took all my bond pending a damage investigation. It's wear and tear! I have rented cars for 15 years and have never had any sort of problem. Until I met these guys.
    Read More >
  • Anonymous

    Brisbane

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    Given smaller car at same value as the booked one was no available even though I arrived on time.
    Read More >
  • B.Wehlburg

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great. Efficient staff and shuttle service to the airport.
    Read More >
  • K.Wong

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great car and highly recommended. Great service.
    Read More >
  • A.O

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    現地スタッフの対応・速やかな接客と応対、レンタカーの内容や清潔感もあって、最高でした。また利用したいです。
    Read More >
  • Brett

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car was brand new, customer service was friendly, helpful, prompt, and efficient.
    Read More >
  • Tony D.

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The booking staff was so friendly and helpful. The whole process was very fast and well-run.
    Read More >
  • S.Girvan

    Brisbane

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Took awhile to contact them by phone from airport After that the service was exceptional.
    Read More >
  • Donita Bell

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Very helpful at the desk .. although the insurance we bought online was explained as a waste of time . Won’t do that again .
    Read More >
  • Hayden Johnson

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was relatively clean and tidy.
    Read More >
  • Rita Galsworthy

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was in good condition and had a high cost-performance ratio.
    Read More >
  • Esther Katte

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The cars are relatively new, the procedures are simple, and the prices are very affordable. Although they don't have a branch at the airport, they offer free shuttle service, so it's not really inconvenient.
    Read More >
  • Marian Jessie

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent service. There is a free shuttle from the terminal, which takes about ten minutes. Picking up the car outside the airport not only saves money but also avoids the complex traffic within the airport area. Staff attitude is great, and both the pickup and dropoff process are quick. Highly recommend.
    Read More >
  • Cathy Dobbin

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The service is quite standardized, but it's important to carefully listen to the staff's explanation. They might upgrade your vehicle, and I agreed without fully understanding, but it turned out to be worth it. I got a Camry instead of a Corolla for just a little over 200 per day.
    Read More >
  • Candice Newman

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was good and the service was excellent. The only downside is that it is not located within Brisbane Airport; you need to take a taxi there, but it’s not far.
    Read More >
  • Dale Clapham

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was in great condition and the service was good. Self-service return was very convenient. Picked up the car from Brisbane Airport, but the pickup location was not within the airport. There was a free shuttle bus, but the order didn’t specify the shuttle bus location. It took some effort to figure it out; hopefully, this will be marked in the future.
    Read More >
  • Wanda Copperfield

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car was in great condition, and the staff was very patient.
    Read More >
  • Miriam Lily

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    It's okay, but the office isn't inside the airport. You need to call them when you arrive.
    Read More >
  • Novia Springhall

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied.
    Read More >
  • Leo Tours

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Door to Door service
    Read More >
  • Ingemar Katrine

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.
    Read More >
  • Taylor Cook(e)

    Brisbane

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The process was quite smooth.
    Read More >
  • Ed Geordie

    Brisbane

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Actually, they seemed to intentionally make things difficult for Chinese travelers and deceive them about prices. The staff had a very bad attitude. Meanwhile, Western customers next to us were treated well. The main point is that we are not even Chinese, but the staff made a mistake and gave us extremely poor service. Very dissatisfied.
    Read More >
  • Rodney Raman

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The store was very clean. The staff provided a card with instructions on how to fill out forms and important notes. They left an email address and I continue to receive promotional offers. The car was very clean and had a prominent rental company logo. The process was quick, and all scratches pointed out during the inspection were accurately recorded. Very good service.
    Read More >
  • Cynthia Camp

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Very good, happy to do business again.
    Read More >
  • Hilary Rusk

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied, the car was very new, having only driven over 3000 kilometers. The price was also very reasonable.
    Read More >
  • Ronald Paul

    Brisbane

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    We rented a Corolla, but they replaced it with an MG.
    Read More >
  • Lionel Johnson

    Brisbane

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Satisfied, but they deducted 1000 AUD, and it supposedly takes 28 days to refund. That's too long and inconvenient.
    Read More >
  • Ford Middleton

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Overall it was pretty good. Picking up and returning the car was smooth. Got an upgrade to an Australian Highlander, which was awesome.
    Read More >
  • M.Brown

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Bit slow getting car but accepted because of staff member being trained
    Read More >
  • Burke Jacob

    Brisbane

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    Upon arrival, a car came to pick us up after calling, which was quite convenient. However, there was a queue to get the car and the staff were very slow. They also tried to sell additional insurance, so make sure to allow plenty of time.
    Read More >
  • Poppy Sidney

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good, especially happy with the free airport shuttle service.
    Read More >
  • Baldwin Johnson

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Fairly satisfied
    Read More >
  • K.K

    Brisbane

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    とても清潔な綺麗な車両でした
    Read More >
  • Kim Bennett

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Mildred Micah

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Aurora Kell(e)y

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    East Coast car rental company provides good service.
    Read More >
  • Charlotte Broadbent

    Brisbane

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Really easy to use. Great cars. Fabulous service from staff… they supported me when my car was crashed into while parked in a car park overnight. It needed to be towed so East Coast sent me a brand new car!
    Read More >
  • J.Mitchell

    Brisbane

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    I would prefer to pick up at 11pm from airport
    Read More >
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