The store is far from the airport, but they sent a car to pick us up after we called. The car had 80,000 kilometers and had been in an accident. Additionally, they charged toll fees later. In the future, I will only choose rentals with counters in the terminal.
Forced to buy insurance, no details provided for road fees, car did not match booking. Booked a Mitsubishi but got an MG instead, which had scratches. Due to time constraints, had to buy full insurance for $137.00. Otherwise, a $1000.00 deposit was required. Now, they have deducted road fees three times without providing specific times and locations. Dissatisfied.
The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.
About QEEQ:10.0/10
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