Because we had a lot of luggage, we booked a mid-to-large car (Chevrolet Malibu). However, at pickup, they could only provide a compact car (Volkswagen Jetta), so we had to fold down part of the rear seat to fit the luggage.
They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.
“Budget rent time start at the counter , other companies the rent time start leaving the gate .”
About Budget:8.3/10
Budget informed me that my insurance do not cover road side Assistance and towing is not covered also so window,mirror and Tires are not covered also many other coverage are not included and they asked me to sign
I had bad experience with them, they do not have car which I booked, and they pay me extra for another car in same category ($20 per day for 17 days!!)
About QEEQ:10.0/10
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