From Nai Yang Beach all the way to Patong, Kata, Karon, and finally Chalong Pier

Very satisfied, everything went smoothly. We had an accident where someone else hit us, but since we were rushing to catch a flight, we didn't handle it and just left. They handled the car return without any questions. Love it! From now on, I will always buy full insurance and recommend everyone to get full coverage as well. Driving in unfamiliar places can be risky.

When picking up and returning the car, it was the same Thai woman, a plump lady who spoke Chinese. Her attitude was extremely unpleasant, made me want to slap her. Everything else was fine.

The staff in Phuket never contacted me in advance via WeChat to inform me about the pickup details and location. I had to search for a long time, and when I finally saw a bunch of people at the counter on their phones, they didn't seem to be aware of my reservation and had to look it up!

Perfect score

The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.