the option for the toll shoukd be offered at reservation online and not as a surpise at the counter

Satisfied

There are many locations and the car condition is good. It’s very convenient to pick up and drop off the car. However, there weren't enough counters to handle the initial paperwork at San Francisco Airport, so we had to wait in line.

When picking up the car, the child seat didn’t fit properly, but the staff patiently helped us to replace it and familiarize ourselves with the car’s features. Until returning the car at the airport, we truly experienced Hertz’s leading position. The parking lot has complete facilities, including self-service refueling, car washing, and a 24-hour airport shuttle. The service is excellent! The return process was simple and straightforward, and the deposit was refunded immediately after inspection! I will choose Hertz again next time!

Check properly the level of gas to be full.