We had booked a Mercedes E-Class, but were informed at pickup that only an Audi A5 was available. With five of us, it felt a bit small. We wanted to exchange it for another model but were told no other cars were available. On the bright side, the car was new and very clean.

They said there were no cars available and kept suggesting more expensive options. I was in a hurry and ended up paying double. Can only give three stars.

The service was excellent

The staff was not very friendly and did not clearly explain the location

The Toyota 208 with over 20,000 miles was very clean and in good condition.