Service was fine, but we were pushed to buy insurance even though we already had full coverage. Had to contact QEEQ customer service to resolve it.

The car model was exactly as requested (unlike many companies that always provide 'similar models'), and the vehicle was in great condition. Arrived at dawn, and both the store staff and the car delivery personnel were very friendly. The pick-up and drop-off instructions were very clear, but communication requires English. Big company, you get what you pay for!

The staff had poor English skills. When we picked up the car, they told us we could return it at the international terminal. But when we went to return it, they insisted we had to return it at the domestic terminal, which was under construction and a 20-minute walk from the international terminal. This caused us significant delays!

Excellent service! Got a flat tire, paid 100 baht to swap for a new car, and continued driving. Returning the car was a quick process.

Positive review