Road trip from San Francisco to Seattle, then back along the Pacific coast!

Pickup process was quick, and they arranged a check-up swiftly when the car had warnings. However, they couldn't provide the agreed model and pressured me into an upgrade, costing me a few hundred dollars.

Not bad, the car was in great condition

We returned the car late at night and paid the deposit in cash. They didn't return the cash deposit then and asked us to pick it up the next day. However, when we went to get it, $20.0 was missing. Due to the language barrier, we couldn't figure out why and didn't have time to ask.

Few people in line for car pick-up, staff service was decent, you can choose any car of the same type in the garage and drive off.

The flight was delayed for over 5 hours. When we arrived, we took a shuttle bus directly to the rental car company from the airport. There weren't many people, and the paperwork was processed quickly. There were no excessive sales pitches, and the price matched what I had booked.