The vehicle was not provided on time, and the service attitude was mediocre.

At Union Station, an Indian staff member was rude, leaving me aside while constantly being attentive to other customers, showing clear signs of discrimination. After waiting patiently for over an hour and loudly asking 'why?' did he finally give me the keys. The car was not the one I reserved, and the seats were a bit dirty. It was a bad experience!

Rien à dire, tout s'est bien passé normalement

Parfait, as usual avec Qeeq

Hertz did not have my vehicle the day of pick up. Eventhough I reserved it a week and a half in advance and called twice to confirm the reservation. They were on able or willing to assist me and I received the worst customer service.

Make it clear that passenger count includes driver on the larger vans.