There was an airport pickup, but QEEQ provided the wrong phone number.

No Chinese service, and they tried to upsell insurance. If you don't buy their full insurance, they hold 11,111 euros on your credit card. We were in a hurry and didn't argue with them, partly because of the language barrier. It seemed impossible to hold such a large amount, so we didn't pursue it further. The GPS provided by the rental service was mediocre; our phone worked better. They gave us a Jeep with over 60,000 km, and its condition was really poor.

Insurance purchased in China is not valid at the rental company.

Our first car inexplicably broke down. Despite many local mechanics checking it, no one found the cause. After contacting the rental company, they promptly arranged for roadside assistance and a replacement car. Even though it was completed by 3 AM local time, their responsiveness was commendable and didn't affect our schedule the next day.

I purchased insurance before booking the car but then informed me that they would have a $2400 hold on my card if I did not purchase the $30 a day insurance. It was ridiculous. LONGGGG wait to pick up the car and waited forever to be picked up from the airport.