1. They didn't note the original scratches on the car in the contract when we picked it up. 2. When we returned the car, they claimed one of the scratches was our fault and demanded at least 1000 euros for repairs. 3. They forced us to sign a contract agreeing to pay for the repairs, otherwise they wouldn't let us leave. 4. Initially, they said they would deduct the repair cost from our 18,000 euro deposit, but when we signed the compensation contract, they had already transferred the entire deposit to the rental company's account. 5. When we presented photos taken at the time of pickup as evidence, they kept delaying, saying the responsible staff had already left for the day. Eventually, we encountered two French girls having the same issue and arguing. Only because of their pressure did the staff finally call the manager. It was clear they were stalling because they knew we had a flight to catch, showing a lack of respect towards Asians. Overall, this car rental company is terrible. Blacklisted forever.

Booked a Volkswagen Golf, received a Fiat instead. Gas stations in Iceland are mostly self-service and have a set limit. In a rush, the tank was slightly short, and they demanded it be topped up plus a fine of 5000 Krona. The staff were deliberately difficult and rude, almost causing us to miss our early morning flight.

We didn't see any Green Motion signs at the airport. After asking the information desk, we waited about 10 minutes before seeing a shuttle driver holding a Green Motion sign. The drive to the pick-up point took less than 10 minutes. There weren't many people in line, but the efficiency was low. There were various sales pitches for different insurances.

This company is extremely poor. First, I booked a Grand Cherokee. When I arrived, they said they didn't have it and gave me a Jeep Cherokee. They insisted it was of the same grade, claiming the Trailhawk was just as good, but a Grand Cherokee starts at half a million, whereas a Cherokee at most costs three hundred thousand. The same grade? They said if I insisted on a Grand Cherokee, I could wait for an old model for three hours until 7 PM, which would disrupt my schedule. I had to accept it. Such an untrustworthy foreign company should not be recommended. When returning the car, they inspected it meticulously and claimed an existing damage was not marked. Luckily, I bought full coverage, otherwise I would have had to compensate them. What an awful company.

We have had a horrendous experience with Green Motion cars, the car which was given to us was a 10 year old car and on day 2 as we left Reykjavik to go around Iceland we started facing a number of issues: 1. The Air Con was not working- since it was peak summer in Iceland, we needed AC most of the time and the AC in the car was not working. 2. The wipers were not working and this caused lot of issues during the whole trip 3. Anti Mist not working- we faced a lot of issue because of the clouds/misty/foggy conditions where the anti-mist was not working. When we called support and customer services a number of times, they asked us to visit a garage in Mvytan where we had to go out of our way to visit the garage and the mechanic confirmed that the ac pump is broken and he also said if he changed the wiper blades it wont make much of difference as it was an old car and the wiper motors need change. We were asked to continue the trip in these horrendous conditions since they dont have any other option and would offer a discount when we return the car back.