Be cautious when leaving Brisbane Airport; there's a toll road right away. Try to avoid it unless yo

Hertz is good except for being expensive. Renting an Audi Q5 for 3 days cost 5000. On the spot, I requested an upgrade, and for an additional 30 AUD per day, I upgraded to a Q5. However, the rental company advised that the insurance bought through QEEQ would require upfront payment. To avoid any hassle, I ultimately purchased insurance from Hertz for peace of mind. Additionally, it feels a bit like forced consumption that QEEQ makes you buy basic insurance with every package.

The wait time for the car after completing the paperwork was quite long (more than half an hour).

The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.

Picking up the car was very easy, and the staff were extremely friendly. At first, we were given a KIA CARNIVAL, but our luggage was too large to fit, so they switched us to an IMAX.

Service staff attitude was average. Brisbane Airport wasn't crowded, no need to queue, there was an upsell for insurance.