Many hidden fees, a lot of charges that are unnecessary. Extremely unhappy. The bill was vastly different from what was shown on the rental platform. Do not recommend this company.
The rental company is not worth the good ratings. They downgraded the car I reserved. I booked an Opel Astra, but they gave me a Skoda Rapid. Do they think Chinese people are fools?
1. Our flight was delayed, and we were informed that our original vehicle was no longer available. We were required to pay an extra 18 euros per day to upgrade the vehicle, which does not comply with the contract terms. 2. The staff did not guide us to the vehicle, making it impossible to inspect the vehicle's condition on-site or to receive instructions on how to use the vehicle.
Overall good, but the tire pressure light was always on, indicating a possible malfunction.
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