The first car had an airbag warning light, and the replacement also had issues and was an old car. When I picked up the first car, the staff just walked me to the car and left without saying anything.

Unsatisfactory, elderly and children waited for an hour and a half.

The service has been slow recently during the pandemic. I was given a Nissan Rouge from the same group. The car had some issues; it shook while driving at high speed and the engine noise inside was like being in an airplane cabin...

I booked a RAV4, but was given a JEEP at pickup. They mentioned that it wasn't necessary to return the car with a full tank because their fuel prices were lower than the market rate, and any difference would be charged based on the remaining fuel. However, I returned the car with half a tank, but was charged for a full tank.

The information provided was thoughtful and patient, very good.