We picked up the car at San Francisco Airport. They tried to upsell us on a vehicle upgrade but failed, and then kept pushing insurance. I blame myself for not explaining things clearly to my husband, which caused him to be harassed by the Avis clerk for a long time. They even got a Chinese-speaking employee to push the insurance. I finally managed to get away by firmly refusing all insurance options.

First time renting a car and the experience was good. I'll definitely choose Avis again in the future.

There was basically no queue, and the process was completed very quickly.

The staff was very indifferent and lacked enthusiasm.

After all, it's a big company. Although Doller's prices are a bit high, their vehicles are new and in excellent condition. Our rented car surprisingly accommodated eight large suitcases and several small ones.