1. Picking up and dropping off the car was quick and easy. When picking up the car, I noticed a scratch about 5 cm long and a small dent the size of a fingernail. I didn't report it at the time because of the hassle (and to be honest, my English isn't great), but I worried about being charged for it. However, when returning the car, the staff did a quick walk-around, checked the fuel and mileage, and that was it. Great! 2. The staff suggested we pay extra for a bigger car when picking up, but we declined. When we picked up the car, there were six cars available, and we could choose whichever we wanted, including a bigger one. 3. We were charged for an additional insurance. The staff said it was mandatory in Florida, but this wasn't mentioned when we made the order online. 4. We chose the option to return the car with an empty tank and paid for the fuel upfront, but the fuel charge was a bit higher than what was stated in the contract (we later thought it might be due to different car models). I didn't pay much attention at the time, but after communicating with QEEQ, they reimbursed the difference.

This is a very professional car rental company. It has the largest storefront and the most customers, which shows its economical and good service. We took a small train to get there. Even though our flight was delayed and we arrived very late, the staff was still patient and quickly completed the formalities for us. Since it was prepaid, there was no credit card deposit. We could choose any car of the same level, and we picked a black Mustang. It was like a new car, beautiful, cool, and powerful. It was a very memorable experience.

It happened to be a weekend in San Francisco when I picked up the car, so there were quite a few people in line. Fortunately, the staff were skilled and efficient, and they carefully explained how to obey traffic rules and drive safely in the US. The process was completed quickly. I picked a 6-8 seat VAN, and there were many vehicles to choose from, all with around 10,000 miles on the odometer, which means they were fairly new. The pickup procedure was simple, and we were very satisfied. We loaded our luggage, set up the GPS, and headed to our destination.

Muy buen coche y rápido el proceso

Fácil de rentar

Alamo offers clear and inexpensive toll roads policy in Florida. They have a large counter at Miami airport, queues on pick-up are relatively smaller. The car was a new Chevy Malibu.

All good, as usually.