The minivan that I was given was dirty, inside and outside and had a disgusting smell of smoke pervading the interior of the car. This vehicle should not be rental!
There was a minor issue with the car's condition that caused some friction initially. However, the store was proactive in resolving it... They replaced our car with a higher-priced one for the original price, but it made the trip feel less perfect.
The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.
Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental
Very difficult to find their location. Their airport shuttle involves walk to Hampton Inn then boarding their shuttle. I opted to Uber. When i arrived my car was not on the lot. It took about 20 minutes for it to show up. Several people piled out and a guy handed me the key. Would never use them again.
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