Good car but location is hard to find

There was no clear indication of mileage limit on the pickup slip or the rental order interface, but I was told about extra charges upon returning the car.

There was a minor issue with the car's condition that caused some friction initially. However, the store was proactive in resolving it... They replaced our car with a higher-priced one for the original price, but it made the trip feel less perfect.

I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.

Clear instructions, fast reply from customers service

Great

The minivan that I was given was dirty, inside and outside and had a disgusting smell of smoke pervading the interior of the car. This vehicle should not be rental!