Europcar's office inside the airport is convenient for picking up and dropping off the car. I called the counter around 11:30 PM to solve the no-start issue, and their service was very good. They proactively offered a higher-class car from the mechanic if the car couldn't be fixed. However, the vehicle maintenance or quality wasn't sufficient.
The service was great, very friendly and helpful. He helped me use the GPS and was very attentive at the pre-inspection pointing out miniscule scratches which I overlooked.
About QEEQ:10.0/10
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