Vancouver--Whistler Ski Resort--Vancouver

Had an issue after picking up the car, waved at the attendant, they saw but did not come out.

Additional services purchased due to language barrier

Fast and convenient.

Unjustified charges

The rental counter is not far from the exit. I was able to find it without much trouble despite pushing a cart with two large suitcases. The process was straightforward. The lady at the counter was very friendly. She asked for my preference when selecting the car. After I checked the car and pointed out some issues (mainly that there was no spare tire, which she didn't seem to be aware of either), she immediately gave me a different car. The return process was also simple; they just asked if there were any damages and checked the fuel gauge.