Very satisfied

Overall, everything felt pretty good.

The store is near the airport exit, making it relatively easy to find. After arriving at the store, we waited in line for about 15 minutes. During the procedure, the staff recommended additional insurance but did not force us to buy it. After completing the pickup procedure, we waited for about 15 minutes before the staff handed us the car keys and informed us of the car's location. It took us about 5 minutes to find the car. We had originally booked a Peugeot 5008 (7-seater), but upon pickup, we were upgraded to a Nissan X-Trail (7-seater). The vehicle was relatively new and well-equipped. Although there were a few noticeable scratches on the body that had not been repaired, it did not affect the driving.

Pretty good, rented cars a few times, and Europcar was the best among them. AVIS/BUDGET had bad reviews. Europcar clearly and thoroughly explained the additional insurance options, and we could choose whether or not to include them. I made a mistake with BUDGET, not realizing they added insurance and services without my consent and signed the contract without noticing. BUDGET staff seemed intentionally misleading, but I won't go into details. If you're interested, you can message me privately. Even though this is a review for Europcar, I wanted to mention BUDGET. It made me resolve to always give BUDGET a bad review whenever possible. Honestly, I wouldn't be reviewing Europcar if it wasn't to criticize BUDGET.

I DONT GET MY DOPAST YET?