Europcar, Paris Cdg Term 2d Car hire

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Paris Cdg Term 2d Information, Car hire Instructions & Policies

Address

PARIS CDG APT TERM 2:A/B/C/D, 95700, ROISSY EN FRANCE, FRANCE

Telephone

+33977403257

Pick-up Instructions

The Europcar - Paris Cdg Term 2d car hire location is in terminal

You can walk to the counter of Europcar - Paris Cdg Term 2d car hire.

The Desk is between Terminal 2C and 2D. Terminal 2 A/B/C/D: The service area is on service level 0 between terminals 2C and 2D. Follow signs for Terminal 2 C and D, then continue to the rental car area in the parking lot. Please go to T2F if no one is there. Terminal 2 E/F: Arrivals are at gate 2 on the arrivals level, in the parking lot between terminals 2E and 2F. Follow signs for Terminal 2 E/F and proceed to the rental car area in the parking lot.

Drop-off Instructions

Please return the car to the Europcar parking lot in the airport by following the "Car Rental" sign, and contact the staff to inspect the car. Please verify the after hour fee of drop offs with the local branch. Google map link: https://maps.app.goo.gl/qFUFkyH15NrQ1Soz7

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 26 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Renault Kangoo Ii 3m3, Toyota Yaris, Vauxhall Corsa

The following models require 3 year's of license holding time: Volkswagen Golf, Suzuki Jimny, Peugeot Rifter Ludospace, Opel Astra, Renault Megane, Opel Mokka, Vauxhall Insignia, Volkswagen T-roc, Seat Arona, Nissan Qashqai, Skoda Octavia, Citroen C4 Picasso, Ford Galaxy 7p, Corolla T S, Citroen Ds3, Vw T-roc Cabriolet, Ford Kuga, Premium, Volkswagen Virtus, Opel Mokka, Compact Elite, Cooper S Cabrio, Ford Tourneo, Seat Alhambra, Vw Caravelle, Mercedes Vito, Renault Arkana, Peugeot 3008

The following models require 5 year's of license holding time: Bmw 5er 4x4 Gps, Volvo Xc60, Volvo Xc60, Bmw Serie 4 Gran Coupé, Mercedes Glc, Mercedes Classe V, Bmw Serie 3 Touring, Audi E-tron 55 Electric

The following models require 7 year's of license holding time: Bmw Serie 5, Chevrolet Cruze, Volvo Xc60, Xc60 Plug Inhybrid, Nissan Note, Bmw 5 Series, Dodge Grand Caravan, Mercedes E-class, Bmw 4 Series Grand Coupé, Bmw 2 Series Convertible, Bmw 5 Series, Mercedes C-class, Landrover Range Rover Sport, Bmw X5 Xdrive-4wd

The following models require 10 year's of license holding time: Range Rover Velar, Lexus Rx, Luxury (bmw 4 Series Convertible), F Vw Passat, Volvo Xc90, Bmw M4 Cabrio, Ford Mustang Cabriolet

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in France

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
United Kingdom Andorra Germany Luxembourg Switzerland Sweden Italy Spain Austria Show More United Kingdom Andorra Germany Luxembourg Switzerland Sweden Italy Spain Austria Belgium Czech Republic Croatia Denmark Finland Greece Ireland Monaco Netherlands Portugal Norway Slovenia	EUR 8 per day

Please obtain prior written authorization from Europcar to drive the Vehicle outside the Territory. If you are renting Van or Truck vehicles, driving out of France is not allowed. This Authorization may be given within 50 hours of Your request. In the case of electric vehicles, it will be Your responsibility to check that recharging devices are available and compatible in the countries in which You plan to travel. Drivers will be subject to cross border fees and must purchase additional mandatory insurance at the rental desk. Please contact the local rental desk for further information. Abroad (rented in France and travel abroad) : covered but a fix package fee will be charged in case of towing : 300€ The driver has the possibility to subscribe to an insurance called the EMS ( 10€/day - Max 30 days) to avoid the towing package in case of a breakdown.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 km from Paris Charles de Gaulle Airport

10.6 km from Paris-Le Bourget Airport

34.2 km from Paris Orly Airport South

Railway Stations

20.6 km from Gare du Nord

20.7 km from Gare de l\'Est

22.6 km from Paris Gare de Lyon

Hotels

20 km from Hipotel Paris Gare du Nord Merryl

21.2 km from Aparthotel Adagio Paris Montmartre

21.9 km from Sweet Inn Apartments- Galeries Lafayette Saint Lazare

Other Landmarks

22.5 km from Fontaine Stravinsky

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 49.0037 2.5667

Location Images

The Rental Desk

Europcar-Paris Cdg Term 2d-7344-telegraph

The Sign

Guest Reviews

Total points： 6.3 / 10 Average

Vehicle condition: 1.6
Vehicle cleanliness: 1.7
Spaciousness: 1.6
Counter staff: 1.8
Pick-up location: 1.6
Drop-off location: 1.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

A.Yoseph
Paris
9.6 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: The staff was very nice, offered me nice upgrade.
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D.WHEELHOUSE
Paris
8.7 /10 Very good
Reviewed: Saturday, January 18, 2025
Car not the one ordered Paid extra for no excess insurance but was expected to pay €1900 because not taken out with Europcar Billed for petrol on return even though car was full tank
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T.Agarwal
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The actual status of car is provided in the statement of return after vehicle is returned, however the same should be more helpful to be shared at start to make driver aware about existing limitations or damages if any.
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Yogi
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The car was brand new and we enjoyed the overall experience from Pick up the whole drive and drop off Benjamin the person who assisted us while pick up was very helpful and joyful person
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N.ALTURKI
Paris
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
I DONT GET MY DOPAST YET?
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V.Oswal
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.
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K.ALHAMMADI
Paris
9.7 /10 Excellent
Reviewed: Saturday, January 18, 2025
The car changed from VW-TROC to JEEP Reneger.. it was Ok
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Anonymous
Paris
8.7 /10 Very good
Reviewed: Saturday, January 18, 2025
I got a very clean and nice car, but: Tires were very used at the front and I got a fine from police. One of the tire was punctured coarsely repaired. I had to replace both tires at the front, as per regulation after having called Europcar. 3 months after, I still didnt get any feedback from them. Very disappointing.
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D.Simon
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
Staff at Roissy airport agency very unpleasant and not accomodating. the car was very dirty (seats dirty and dog fur inside) and car body very damaged (10 existing damages). at middle travel, the car had a lack of oil so we have to find europcar in Brive for filling.
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A.USUI
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
希望したものとは違ったが、同等の車が用意されており、とても満足した。
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Cornelia Elizabeth
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Their efficiency is very slow
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Simon Gibson
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very simple and convenient, but the return location is a bit hard to find. It's recommended not to return the car in the city center. However, the return process is quite simple; just park the car and hand over the keys without any inspection.
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Catherine Connor
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The staff's service was good, but the return location was incredibly hard to find!
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Kay Pound
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Do not rent from this rental company, Europcar at Paris Charles de Gaulle Airport. When renting the car, they will pre-authorize an amount higher than the actual rental cost, with the excess being the deposit. After your rental period ends, the company does not charge you the actual amount but the highest pre-authorized amount. For example, if your rental is 1000 euros, they will pre-authorize 1100 euros, with the extra 100 euros as a deposit. While this seems normal at the start, by the time you return the car, they actually charge you 1100 euros despite the agreed rental fee. Since you are already back home at this point, any efforts to argue through platforms like QEEQ will be met with various excuses, such as not overcharging, banking issues, etc. Additionally, contacting this rental company via phone is not free. When I called, they claimed I had violations, which contradicted the reply from QEEQ. Also, the cars from this rental company are in poor condition, with high mileage. Avoid renting from Europcar, even though they offer cheap prices.
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Miles Bell
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Pretty good, rented cars a few times, and Europcar was the best among them. AVIS/BUDGET had bad reviews. Europcar clearly and thoroughly explained the additional insurance options, and we could choose whether or not to include them. I made a mistake with BUDGET, not realizing they added insurance and services without my consent and signed the contract without noticing. BUDGET staff seemed intentionally misleading, but I won't go into details. If you're interested, you can message me privately. Even though this is a review for Europcar, I wanted to mention BUDGET. It made me resolve to always give BUDGET a bad review whenever possible. Honestly, I wouldn't be reviewing Europcar if it wasn't to criticize BUDGET.
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Hilary Walker
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
The car is very bad and broken.
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Lester Melville
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
Poor after-sales efficiency and arbitrary charges.
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Alva Arabella
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
Too inefficient, the staff works too slowly.
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Benedict Buck
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The service at Europcar was excellent.
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Tammy Macaulay
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Other customers (regular Europcar clients) take 5-10 minutes. Our family rented two cars, and it took a total of 1.5 hours! I have records, feel free to verify! There was no line, just very slow processing! For the child seat, they told us to just go directly. When inspecting the car, there was no one in the office; we waited for over ten minutes. When we returned to the front desk, they said the person had gone for lunch!
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Veronica Defoe
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
The store is near the airport exit, making it relatively easy to find. After arriving at the store, we waited in line for about 15 minutes. During the procedure, the staff recommended additional insurance but did not force us to buy it. After completing the pickup procedure, we waited for about 15 minutes before the staff handed us the car keys and informed us of the car's location. It took us about 5 minutes to find the car. We had originally booked a Peugeot 5008 (7-seater), but upon pickup, we were upgraded to a Nissan X-Trail (7-seater). The vehicle was relatively new and well-equipped. Although there were a few noticeable scratches on the body that had not been repaired, it did not affect the driving.
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Joyce Funk
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
Insufficient reminders about the terms of service caused some misunderstandings later on.
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Allen Bertram
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
At the counter, we repeatedly reminded them that we had already purchased insurance domestically and didn't need any additional insurance. However, taking advantage of our language barrier, they still added over 500 euros worth of insurance. This is blatant insurance fraud!!! Please, Zuzuche, contact the car rental company and get us a fair resolution!!!
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Antony Delia
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Only one staff member was serving, and the two customers ahead of me waited for an hour.
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Vera Robbins
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
The queue was very long.
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Clement Sonmerfield
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
It's beyond words, I was extremely frustrated
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Lewis Hopkin(s)
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Long waiting time. Our number was already displayed on the screen, but we still waited for over 10 minutes. Not sure what the staff was doing. During the paperwork, the rental staff kept recommending us to upgrade the car model, costing an extra 85 euros. After we declined, they continued to push for various reasons such as it being flashy, luxurious, and discounted. This made the process very slow. They also kept pushing insurance, resulting in the entire process from queuing to getting the car taking more than an hour! Very dissatisfied.
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Darcy Hill
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The service is acceptable, and the paperwork was processed quickly.
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Penny DuBois
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
Unclear fees, too many additional charges.
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Abbott Nahum
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Very bad
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Erin Cissie
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
In simple terms: they tried every possible way to upsell additional services! Then they tried to push higher-priced cars on us, claiming that the car we rented wasn't available. I had booked an automatic, but they gave me a manual. I specifically pointed out the scratches on the car during pickup, but during drop-off, they said there was no record of it, implying the damage was our fault. It was only when I provided the photos taken during pick-up that they waived the charge.
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Merle Gladstone
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Overall, everything felt pretty good.
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Katherine Alick
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
Low efficiency. Explanations were unclear.
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Claire Eugen
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
Average, constantly promoting their add-on services.
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Jamie Wolf
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
1. I already purchased full insurance on Zuzuche. When picking up the car, I told the staff in English that I didn't need insurance. They gave me a contract in French and pointed out a €950 charge, explaining that it was the deposit and emphasized that it was a credit card pre-authorization, not a fee. However, the €950 included €650 for insurance, which wasn't mentioned at all. The entire insurance contract was in French, which I couldn't understand. As it was my first time renting a BENZ V-Class car, I accepted the €950 deposit as reasonable and signed the contract, not realizing I had bought extra insurance. After returning the car and coming back home, I received three invoices from the car rental company for €650 in insurance and two €875 car damage fees. Despite already having the company's insurance, I was charged a total of €1750 for car damages.
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Amy Jordan
Paris
4 /10 Average
Reviewed: Saturday, January 18, 2025
The vehicle did not match the reservation at all, and the actual charge of $350 was far from the budget. Additionally, the available models in the store did not match the reserved ones. Being in a foreign country with no other options, I had to make do. Overall, it made me feel cheated.
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Cecilia Arnold
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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Hayden Johnson
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
The car provided did not match the reservation. The description mentioned it could fit three suitcases, but it could only fit one 24-inch suitcase and one 20-inch suitcase. They kept trying to upsell me on car and insurance upgrades. The car had many scratches on the driver's door.
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Norman Garcia
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
The provided car did not match the one I reserved. The description mentioned it could fit three suitcases, but it could only fit one 24-inch and one 20-inch suitcase. They kept trying to upsell me on a car upgrade and insurance. The car had many scratches on the driver's door.
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Abner Timothy
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
There weren't many people in line at the rental office, but the process was typically slow in a French way.
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Miles Judson
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Europcar forced us to buy extra insurance during the rental process. Due to language barriers, it was assumed we agreed by default. This resulted in us paying over 4000 RMB more for insurance. This feels like a consumer trap and makes us question the company's integrity.
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Dick Susan
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The staff had a very bad attitude during pickup.
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Ivan Kent
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
The service was good. When returning the car, they tried to say that the existing scratches were caused by us, but upon showing the photos taken during pickup, the staff said it was okay.
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Monroe Henley
Paris
6 /10 Average
Reviewed: Saturday, January 18, 2025
Picking up the car was quite complicated. First, they didn't have the car model we booked and kept pushing us to upgrade. The rental company even had a Chinese-speaking person call us to persuade us to upgrade. After we insisted on not upgrading, they initially said there were no cars and we'd have to wait 30 minutes. I agreed to wait, but then the customer service representative disappeared. After half an hour, they still hadn't returned, so we had to find another representative to finally get the keys. When we went to the parking lot to pick up the car, the attendant wasn't there either. We waited around 20 minutes without seeing anyone. Since we were in a hurry, we inspected the car ourselves and left as there were no issues.
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Franklin Raphael
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Located inside the airport, convenient to pick up and return.
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Alan Harry
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Excellent
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Mark Kathleen
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Simple and clear, quite good.
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Merle Gladstone
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
No upselling, good service attitude
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Sidney Zimmerman
Paris
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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Phoenix Barnard
Paris
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Waited three hours to get the car
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Mick Flower
Paris
2 /10 Poor
Reviewed: Saturday, January 18, 2025
They keep pushing insurance. It's really annoying, they push it a lot when you pick up the car. If you don't buy it, they get rude instantly.
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R.Morrison
Paris
7 /10 Good
Reviewed: Saturday, January 18, 2025
We struggled to understand why a pin head size mark ( this is not an exaggeration) on the windscreen was the focus of attention especially given the very dirty car we were given at pick up. Fortunately my wife had photographed every surface of the car at pick up and she was able to identify the pin head on one of the photographs. This really concerned us as a trust issue for us with Europecar.Their cut off for what is an issue with a car being returned seems very out of step with other companies which use the size of a coin as the cut off. Are Eoropecar trying to set up customers for pay outs or was this just one over zealous employee? I would appreciate a response to this question Thanks
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