Poor location information

Convenient and efficient; large car rental platforms indeed offer distinct advantages, with excellent service and a wide range of vehicle options. Purchasing full insurance through QEEQ also saved the hassle of buying additional insurance at the counter.

Bit disappointed with car as was expecting something bigger, but served the purpose

Helpful staff put us in a car that whilst large was underpowered for its size.Not Budgets issue just an observation.Drop off easy to find and service upon return was great.Small scratch on mirror however lady acknowledged as fair wear and tear which was apprecaited.

Process of booking was easy and good value for money.Would use site again definitely.

I rented a 7 seat van and was forced to use a 5 seat car. I was told it would be exchanged at my first hotel in London within 48 hours and it never happened. We had to continue our trip from England into France in the smaller vehicle. We also had to pay an additional $60 euros for the channel crossing due to a late booking. The car also had a stinky odder and we had to purchase a plugin air freshener. We did not smell it when getting in because the windows were all cracked and it was raining. The staff was nice but never solved the problem.

On pick up the fuel gauge was not at the top. I filled the car the day before drop off and noticed when full the gauge does not go to the top. On the day of return I topped the cars fuel to full at a garage that was 10 miles away from the drop off( I have the receipt with date and time and garage). The gauge did not go to the top after filling again. Budget charged my card £16 when I returned home. I will be making a complaint to budget on Tuesday and will probably not use budget again.