The WORST rental car experience I have ever had! 1) Added an emergency road service with extra charges to my order without clear notification at the pickup. Finally ended up with USD 62 more than the original order! 2) The vehicle was a very old Hyundai Elantra (if not a Toyota, it should be a Hyundai Sonata)---poor conditions with high mileage (over 40 thousand miles). This is the worst rental car experience I have ever had! They added an emergency road service at pickup without clearly informing me, resulting in an additional charge of 62 USD. The car was supposed to be a Toyota Corolla, but it was an old Hyundai Elantra with high mileage and poor conditions. If it had to be a Hyundai, it should have been a Sonata, not an Elantra. I swear I will never choose Thrifty again.
I rented a SUBURBAN but got a GMC, both large American SUVs. The cars were new and fully equipped. Unfortunately, no one was there to show me the features when I picked up the car, so I had to figure everything out myself. Some functions might remain unclear. The return staff were not very friendly or proactive.
About QEEQ:10.0/10
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