Purchased full insurance through the rental website. Without any explanation, the staff at the counter added extra insurance and fuel service fees to the contract. Only noticed the extra charges after returning the car. This is not the first time this location has done this! Be very cautious when choosing.

Quite good

The car was in good condition, a Volvo with just over 10,000 kilometers. The process at the store was smooth, and the location was easy to find.

They charged an extra $294 when picking up the car, even though my booking already included all additional fees such as border crossing. I had to call the rental company, which resulted in a long-distance phone charge, and the final cost was €741.

I just handed over the rental voucher and driving license translation to pick up the car, with no upselling of additional costs. Since the Benz A-class model I booked was unavailable, they provided a diesel version of the Peugeot 5008 instead. The power was quite good and I enjoyed driving at 150 km/h on the German roads!