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Search for Hertz Car Hire in Melbourne
Reviewed: Thu, Mar 9, 2017
About Hertz: 8.0 /10
Long queues, reserved model unavailable, had to change the car.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE DT

Mortimer Adams

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Reviewed: Sat, Sep 28, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Darnell Nixon

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Reviewed: Fri, Mar 2, 2018
About Hertz: 2.0 /10
Did not prioritize users with reservations; waited in line for more than 30 minutes.

Lester Horatio

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Reviewed: Mon, Sep 12, 2016
About Hertz: 8.0 /10
There were a lot of people in line. We arrived early to pick up the car, but the staff didn't inform us and said they would charge us an extra half-day fee. After explaining for a long time, they told us we must wait until the scheduled pickup time to get the car.

Rory Kit

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Reviewed: Sun, Mar 10, 2019
About Hertz: 4.0 /10
1. No explanation of pre-existing scratches on the car's body at pickup; I had to inspect and take photos myself in a poorly lit parking area. 2. No instructions on how to use the car, like opening the gas cap, high/low beam lights, or wipers. 3. No instruction on how to handle the parking ticket if the self-service return area is full (you need to get a parking ticket before entering the self-service return area). 4. They charged a 100 AUD deposit and 23 AUD for the baby seat rental on my credit card during pickup (the rental on the site was listed as 11 AUD) without notifying me or providing any receipts. I only found out when I checked the bill and called the store. 5. The staff had a terrible attitude when handling car damage after return, showing impatience and using abusive language. 6. Constant upselling to more expensive car models during pickup.

Duke Jean

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Reviewed: Wed, Mar 2, 2016
About Hertz: 10.0 /10
Fairly easy to find, the car was very new with only seven thousand kilometers on it. The paperwork was processed quickly. Adding an additional driver cost $5 per day. Later, due to a change in plans, we returned the car a day earlier and the rental company charged based on the actual rental days.
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1261944151
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Service Code#1261944151

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