San Francisco to Las Vegas

Picking up and returning the car was very convenient.

I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.

The car was very new and the service was great.

The staff at the store were dedicated, responsible, and enthusiastic. They provided detailed information about the car condition, vehicle usage, breakdown alerts, and driving tips in the US. Renting a car in the US is very common, but the rental process itself is quite interesting and enjoyable!

The vehicle broke down midway, but the company promptly provided a replacement.