The staff are very patient and meticulous, they record all the old damages on the car during pickup and do the same during return. However, make sure you test the car thoroughly yourself. The wipers on the car I rented weren't working well, which is a concern during Thailand's rainy summer. Fortunately, the rental company noticed the issue with the wipers during return and didn't make a fuss. Also, since Thai people don't speak English very well, it's best to have a real-time Chinese-Thai translation app.

Very friendly staff; as soon as we got our luggage, we saw the car waiting for us. Very convenient.

The store is very easy to find, just to the right when you go out. It's very noticeable.

The car was quite new, with less than 20,000 kilometers on the odometer. During pickup, the attendant meticulously inspected the vehicle, noting even the smallest paint scratches. However, during drop-off, the inspection was more casual; as long as there were no major damages, it was fine. Returning the car was also convenient, with staff waiting at the drop-off location.

Pretty good, but there's a bit too much paperwork.