The wait time was very long, the service efficiency was poor, they kept trying to upsell other car types and insurance. They didn't even carefully check our order. We requested an automatic car but were given a manual one! Staff at the location were unfamiliar with the car's features, and the GPS was extremely difficult to use and essentially useless!
Arrived earlier then booked pick up time , told me they didn’t have a car in
My group (BS) ! Tried to up sell me Mercedes A class for extra 490 euro !
I went back at booked time to be given
A damaged car, with filthy glass !! Never will I rent from euro car .
Kindly réception, but waiting 30 ans
Need add blue additive...bad surprise
(But europcar reembursed at pickoff...)
About QEEQ:8.0/10
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