Ask More, Speak More, Observe More

The wait time for the car was long. The counter staff were busy, so it took a long time to be attended to.

Arrived at the store at 5 AM on the 30th, but I had booked the car for 7 AM. The staff refused to give me the car earlier, so I had to wait in the airport for 2 hours. Also, there was no promised Chinese-speaking staff, only a Thai staff member who spoke English. They did not guide me to the pick-up point, just told me that it was near the 7-11 outside the airport. I was confused about the exact location and had to ask locals to find it. After approximately 10 minutes of waiting, the car finally arrived. This pick-up experience was very disappointing...

I've rented from this company twice already. It's very convenient as you can see it right after leaving the airport, and the deposit is only 5000 THB.

Returning the car at the same location is very convenient, just at the domestic arrival exit. The car is parked nearby, and the process of handing over and inspecting the car is very quick.

Picking up the car was very convenient. The car was ready with the air conditioning on. I should have checked more carefully; a mark was found when returning the car, and I was fined 200 THB.