Very easy to find, convenient for returns

When picking up the car, they gave me a different model and said the one I selected was unavailable. I said I wouldn't accept it, then they ignored me and made me wait. Later, they said they had it but it would take half an hour.

We arrived at the car rental office a little after 9 PM and waited for over an hour. Meanwhile, the nearby Yesaway had already processed three or four groups. We were still waiting. We asked the staff if we could extend the return time from 4 PM to 5 PM, but they refused, citing that the downtown office closes at 4 PM. However, we later saw in the contract that the downtown office actually closes at 5:30 PM. The staff were very irresponsible.

Okay, but the fuel tank was not full when picking up the car.

Convenient, fast, friendly, and safe.