There might be fewer rental locations in the city. We arrived at around 8 am and waited in line for a while only to be told they didn't have the car we booked or any similar models. We needed to wait until noon for the vehicle listed in our reservation. Given our tight schedule to travel from the city to Apollo Bay, we couldn't afford the delay, so we accepted the new Toyota Corolla they offered.
I booked a [Mid-sized SUV] Nissan Qashqai or a similar model, but received an [SUV] Hyundai ix35 instead. That’s not fair. At the time, I was focused on picking up the car and didn’t think much about it. After checking, I found a significant price difference. I request compensation for the price difference.
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