Only the Kia Soul was left, not the model I booked, and the queue was long.

Waited in line for 15 minutes

The staff at the car rental company took advantage of Chinese tourists' limited English skills and set multiple traps. It was really bad.

The phone response attitude was quite good.

They tried to sell extra insurance at pickup. Make sure to carefully check for any additional charges before signing. Just insist you don't need it, and it will be fine. The car's condition was good, it was a fuel-efficient, lightweight Japanese car, and the speed was decent. Returning the car took only a minute.